TERMS AND CONDITIONS OF USE

Introduction

Please read the Terms and Conditions of Use carefully before using this "MILESTONE" Application (hereinafter referred to as "Application").

Please also note that by accessing, browsing and using the Application, You certify that You have read, understood, agreed to and ultimately accepted the Terms and Conditions of Use of this Application (hereinafter referred to as "Terms"), including the Personal Data Privacy Statement.

If, after having read all the documentation listed above, You find that for any reason You do not agree with and do not accept any of their content and provisions (including the Personal Data Privacy Statement contained in Annex A of these Terms), You are urged not to install the Application or to immediately delete it, as well as every part of it, from Your phone, tablet or any other electronic device and not to use it in any manner.

If, despite reading the following Terms, You still have any questions regarding these Terms or in case You need further clarifications or information on the Application , You may contact the Transportation Research Institute via imob@uhasselt.be or milestone@uhasselt.be.
General information
- The Application is created by the MILESTONE consortium, i.e. a consortium of 3 research partners: Hasselt University (BE – coordinating partner), KU Leuven (BE) and Antwerp University (BE), as well as VIL (hereinafter referred to as "MILESTONE").
- The Application is operated and provided by MILESTONE. MILESTONE allows You to install and use one copy of this Application as well as all related functionalities which appertain thereto, under the Terms, which constitute a legally binding agreement (hereinafter called the "Agreement") between MILESTONE and You, the User of the Application.
- These Terms are available via Your mobile phone device.
- The Application is owned by MILESTONE, who is entitled to use and exploit this Application to the fullest extent. The Application is protected by the applicable laws, which are currently in force, and in particular by the legal provisions on the protection of intellectual property, the protection of trademarks and distinctive signs and the legal provisions on unfair competition. You may only install and use one copy of the Application for personal and non-commercial use in accordance with these Terms and no other rights are granted hereby.
- Please note that in the event that any of the Terms below is or becomes null and void, this will not affect the validity of the entire Agreement.
- Furthermore, in addition to the following Terms and for the purposes of this Agreement, the provisions of the applicable laws apply, even if not explicitly stated in these Terms.
Definitions

For the purposes of these Terms, the following definitions apply:
- "We", "Us", "Our", "MILESTONE" refer to MILESTONE.
- "You", "Your" "User" and "Users" pertain to the drivers who use the Application to participate in the MILESTONE research program.
- The "MILESTONE research project" is a 3-year project that aims to develop mobile, technological interventions tailored to professional freight drivers in order to reduce their difficult working conditions, stress and negative health aspects. This project is a cSBO project that has received funding from VLAIO under grant number HBC.2021.0387. This project is carried out by a national consortium of 3 research partners: Hasselt University (BE – coordinating partner), KU Leuven (BE) and Antwerp University (BE) and VIL.
- "Application" refers to the software/mobile phone application that has been developed by MILESTONE within the scope of the MILESTONE research project and used by the Users/drivers for the assessment of their driving behaviour. The Application is part of the MILESTONE platform.
- The "MILESTONE platform" is the infrastructure (indicatively but not limited to front end, back end, database, machine learning algorithms, driving behaviour models, statistical models, gamification schemes) as a complete information system that has been developed by MILESTONE. The MILESTONE platform is hosted in recognized and acknowledged cloud service providers in the European Union (indicatively Amazon, Microsoft).
- "Trip" means the period from the moment that the driving status has been confirmed by the Application to any stop of driving with a duration equal to or higher than a value that is determined in the Application, e.g. five (5) minutes.
- "Primary Data", "Driving Behaviour and Vehicle Use Data", "Health Data", "Environmental Data" and "Gamification Data" are explained in Annex A.
Scope of the Application

MILESTONE operates a mobile phone Application which can record various aspects of the driver's health parameters, driving behaviour and the cabin environment by connecting to external devices such as a GPS logger plugged into the vehicle's 12V-outlet, a wrist wearable and an environmental sensor. The Application can calculate scores for these parameters. The recording of the driving behaviour takes place only when the engine of the vehicle has started and some time before/after the Trip. The Application is compatible with Android software version 6.0 and later, iOS 11.4 and later, under the condition that the official operating system as installed by the manufacturer of the smartphone device has not been altered, modified or amended. Indicatively it is stated that the Application may not be compatible with operations in rooted Android devices or jailbroken iOS devices. Regarding iOS smartphone devices, the Application is compatible with iPhone devices 5s or later (with the exception of iPhone 5c).
Application subscription
- You may only use the Application once You have subscribed to it as a User.
- Everyone who receives an invitation from MILESTONE is entitled to become a subscriber, with the purpose of participating in a driving behaviour and health monitoring and intervention program. Application subscription and use are strictly personal. The assignment of use of the Application account to third parties is strictly prohibited. Any violation of this provision shall result in the termination of Your cooperation with MILESTONE, with immediate effect, and We reserve the right to dismiss Your request for re-subscription in the future.
- By subscribing to the Application, You agree to the following:
  - To provide true, accurate, complete and up-to-date information and inform MILESTONE in case of any modification. The Application and MILESTONE are not obliged to monitor or verify the accuracy of information which You provide. If any information You provided does not comply with the above or if We have any reason to suspect that such information is not accurate, We reserve the right to dismiss Your subscription request, and to suspend or terminate Your account, with immediate effect, without prior notice.
  - That You will not use the Application for any of the following purposes: to carry out any unlawful activities; in any manner that disrupts, damages or reduces the effectiveness of the Application; to transfer files that contain viruses, trojans or other malicious software; to access or attempt to access the accounts of other Users; to infiltrate or to attempt to infiltrate any security measures; to transmit any content which is defamatory, obscene or harassing, threatening or abusive to any person or any group of persons on grounds of religion, sex, sexual orientation, race, ethnicity, age or disability or anything to that extent; to advertise or promote Your products or services or the products or services of other parties.
  - That You shall not use the Application to engage in any activity which may damage the reputation of MILESTONE.
  - That You shall comply with all applicable laws of the country, state and city in which You use the Application.
  - In the event that the Application allows the use of nicknames/usernames, You shall avoid using nicknames/usernames which are considered offensive.
  - That the access and use of the Application service through mobile devices, or through the use of certain smartphone functions, may involve the payment of a fee to the provider of mobile telephone services which You use ("Provider") and You are solely responsible for the payment of such fees.
  - You shall maintain and operate the technical equipment and the operational procedures, in order to have access to the Application, including, but not limited to, the operation of the smartphone that is compatible with the Application, internet connection, data plans, GPS.
  - To receive alerts (Notifications) on Your mobile or email, of the messages that We want to share with You.
  - That You are solely liable for any fines, penalties and any administrative and judicial proceedings which may be initiated by or against You, on account of Your activities or Your driving behaviour.
  - That MILESTONE is entitled to the use all data, recorded by the Application, recorded by the external sensors (GPS logger; wrist wearable; environmental sensors) or calculated in the MILESTONE platform (e.g. "Primary Data", "Driving Behaviour and Vehicle Use Data", "Health Data", "Environmental Data" and "Gamification Data"), at all times and without giving prior notice to the Users, in compliance with the Terms.
- Regarding Υour account security please note that in the case You sign in with a username and password Υou shall be solely responsible for maintaining the confidentiality of Your username and password. In the case You sign in with emails containing sign in links Υou shall be solely responsible for maintaining the confidentiality of those emails. We advise You not to share Your username, password or sign in emails with anyone at any time. MILESTONE shall not be liable for any damages that may arise from or in connection with the disclosure, on Υour part, of Υour username, password or sign in emails to a third party or the use of Your username, password or sign in emails by a third party to access Your account. In the event of any unauthorized use of Your account, You must immediately notify the Transportation Research Institute. Please note that Υou can change Your password or request a sign in email at any time in accordance with the procedure specified in the Application.
Application Use
- Upon installation of the Application on Υour device and the start of its operation, Υou are requested to drive carefully and as safely as possible, according to the applicable regulations and laws, respecting the other drivers and road users (e.g. pedestrians).
- By using the Application, You allow it to access the data required for the recording of Υour driving behaviour, health data and environmental data which are listed in detail in Annex A, that is an integral part hereof.
- More specifically, the use of the Application signifies that You have logged in and that You have activated all functions of Your device which are required for the automatic recording of Your driving activity, as soon as the driving activity starts and for the automatic stop of the recording once the driving activity stops. Additionally, the use of the Application signifies that You have logged in and that You have activated all functions of Your device which are required for the automatic recording of Your health data and Your environmental data. By way of example, the Location/GPS service, Activity Recognition/Motion and Fitness, WiFi operation, Bluetooth, Compass Calibration (only on iOS devices), Location services, Google Play Services (only on Android devices) and automatic background app refresh services (only on iOS devices), must be activated. For the proper function of the Application You should not exit/sign out nor uninstall it nor deactivate it in any way (e.g. on Android devices You should not activate the battery saving mode, "kill" the Application etc.). WiFi should be activated since it improves the accuracy of the location services and improves the recording initiation. If for any reason the Application is deactivated, You must immediately arrange for its reactivation. By using the Application, You accept the Application evaluation results on Your driving behaviour, health data and environmental data However, You reserve the right to access these data, according to the terms specified in Annex A, which is an integral part hereof.
- MILESTONE uses data from the ©OpenStreetMap (https://www.openstreetmap.org) . This data is available by the OpenStreetMap Foundation (https://wiki.osmfoundation.org/wiki/Main_Page) under the Open Database Licence; detailed information regarding the Open Database Licence, the copyright and the relevant terms can be found in the following links: www.openstreetmap.org/copyright, www.opendatacommons.org/licenses/odbl/.
User's obligations
- As noted above, and without prejudice to MILESTONE's rights, MILESTONE allows You to merely install and use one copy of the Application and no other rights shall be assigned to You. The sale or disposal of the Application to third parties in any way is prohibited.
- You are kindly requested to comply with all technical restrictions in the Application which allow its use only in the designated manner, as well as to use the Application with due consideration.
- By way of example, it should be noted that You shall not:
  
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  override any technical restrictions in the Application software;
  
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  reverse engineer, decompile or disassemble the source code or the object code of the Application software;
  
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  make more copies of the Application;
  
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  publish the Application for others to copy;
  
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  rent, lease, sub-lease, translate or lend the Application;
  
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  transfer the Application to any third party;
  
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  use or copy the Application for competitive or commercial services;
  
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  distribute existing passwords in the Application to third persons or;
  
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  use the Application for commercial application hosting services.
Personal Data Collection and Processing Policy - Privacy Policy
- Once You have signed in the Application MILESTONE shall proceed to the processing of the data collected through the Application, in order to calculate Your "Driving Behaviour and Vehicle Use Data", "Health Data", "Environmental Data" and "Gamification Data".
- While processing those data, MILESTONE shall comply with high ethical standards and respect Your Privacy. With the exception of disclosures required or permitted by applicable laws to any public or judicial authority, MILESTONE shall not disclose Your personal information to third parties without Your consent. However, MILESTONE reserves the right to disclose Your personal data to consortium partners, involved in the MILESTONE research project (cfr. Article 3.3), in compliance with all applicable laws and regulations and the Agreement, as well as to trusted processors and consultants, on a need to know basis or in the event that they must have access to this information in order to optimize the Application, including customer service and external audits, to Your benefit.
- We should emphasize that We have complied with all procedural security requirements to prevent misuse and unauthorized access and any process We use, is in accordance with national and international data protection regulations.
- For more information regarding the policy on the collection and management of personal data, please refer to Annex A of the Terms which are an integral part hereof or contact MILESTONE via the Transportation Research Institute.
Intellectual Property Rights - Right of Use
- The Application, including the algorithms by which it works, as well as all related intellectual and industrial property rights, including, but not limited to, their distinctive traits and titles, trademarks, images, graphics, photographs, designs, texts, etc., are the exclusive (intellectual) property of MILESTONE, which is protected by the applicable laws and in particular by the provisions on protection of intellectual property, trademarks and distinctive signs, as well as by the provisions on unfair competition.
- As stated above, You may only install and use one copy of the Application and no other rights are granted hereby. Copying, analog/digital recording and mechanical reproduction, distribution, transfer, processing, retailing, creating of any derivative work or misleading the public as to the actual provider of the Application is absolutely prohibited. Reproduction, republication, uploading, posting, transmission or transfer or any other use of the Application in any manner or means, for commercial or other purposes, is subject to the prior written consent of MILESTONE.
- Under the Terms set forth herein and all applicable laws and regulations, We grant You a non-exclusive, non-transferable, personal, temporary right to access and use of the Application. This license does not mean an ownership transfer of a title of any kind.
- It should be noted that MILESTONE reserves the right to monitor the permanent or temporary non-approved reproduction of the Application in any manner and to pursue any appropriate remedies to terminate it. Moreover, MILESTONE reserves the right to prohibit any translation, adaptation, illegal traffic (counterfeits, illegal copies etc.) or any other modification to the Application, as well as any form of distribution to the public, including the lease of the original Application or any copies thereof.
- Finally, decompiling of the Application is strictly prohibited. Moreover, it is explicitly stated that rebuilding the Application or any other creative work/development that is significantly similar to the Application, as described herein, through the use of the information obtained through decompiling, as well as any other act which may infringe MILESTONE's copyright, is prohibited. The above prohibition extends to programs which have been rebuilt through decompiling even if their functional expediency is different to the Application's.
Disclaimer
- MILESTONE shall apply all reasonable efforts to ensure the optimum functionality of the Application. However, the Application is developed for research purposes and cannot be considered to be a commercial product for which MILESTONE assumes any liability. The (content of the) Application is provided "as is", without any warranty, whether explicit or by any means implied, on their effectiveness, the uninterrupted availability, the absence of errors. Please note that all processes are based on statistical and probabilistic methods which result in the best possible statistical representation and quantification of the User's driving behaviour, health data and environmental data. Therefore, the processing results contain a probability of error per occurrence or instance, but overall, they provide a realistic representation of the User's driving behaviour and health status.
- MILESTONE hereby declares that We are not aware of any harm that might be caused by the Application to Your/the company's vehicle and its operating systems. MILESTONE shall not be liable for any damage to the vehicle or the vehicle's software.
- MILESTONE hereby declares that We are not aware of any harm that might be caused by the Application to Your smartphone and its operating system. MILESTONE shall not be liable for any damage to the smartphone's software.
- It should also be noted that the Application does not affect the driving behaviour, nor does it distract the User while driving. Advice, goals, tips and other parts of the interventions are shown after a trip. Users may receive stress warnings during the trip. These warnings are delivered through vibrations of a wrist wearable, in order to minimize distraction.
- MILESTONE is not responsible:
  - for the settings or functionalities that are adopted by the manufacturers of smartphone devices or developers of the operating systems of the smartphone devices (e.g. Apple for iOS and Google for Android) that may affect the functionality of the Application beyond the control of MILESTONE.
  - for improper functioning of the Application in case that the User has not applied all the required permissions and settings for the Application related with the smartphone device and the operating system of the smartphone.
  - for improper functioning of the Application due to hardware malfunction of the smartphone device.
- Please note that MILESTONE shall not participate in any judicial or extrajudicial dispute, resolution proceedings, negotiations and/or litigations between You and any third party with whom You may have contracted, unless compelled to do so by judicial or any other public authorities.
- You expressly waive and discharge MILESTONE from any liability, claim, or damages resulting from the use of the Application and which do not relate to a breach of these Terms and the provisions of the applicable legislation on Our part.
Termination of Use
- MILESTONE may at all times notify, suspend or cancel, temporarily or permanently, Your account, and pursue any appropriate legal remedies if: (i) You breach any guarantee or obligations under this Agreement, or any policies or rules pertaining to it, (ii) You engage in fraudulent practices or behaviour, or (iii) MILESTONE finds, at its absolute discretion, that Your activities or behaviour have caused damage or threaten to cause damage to third parties, or to MILESTONE or the Application. You are not entitled to any compensation on account of the deletion or suspension of Your Application account.
- Finally, We hereby inform You that You are under no obligation to use Our Application and You may at all times choose to stop using them. Moreover, You may at all times decide to revoke Your consent with regard to the processing of Your driving behaviour data.
Charges

You do not have any financial responsibility towards MILESTONE in consideration for the use of the Application.
Maintenance and Support
- MILESTONE is under no obligation hereunder to provide any support, maintenance, updates, modifications or new versions of the Application.
- However, MILESTONE may from time-to-time release upgraded versions of the Application and / or the MILESTONE platform which may automatically upgrade the version of the Application that Υou are using on Your smartphone.
- By using the Application, Υou consent to any such upgrades and Υou agree that the Τerms and Conditions of this Agreement extend to any such upgrade.
Applicable Law and jurisdiction

Any dispute, controversy or claim arising under, out of or relating to this Agreement that cannot be settled amicably shall be submitted to mediation in accordance with the WIPO Mediation Rules. The place of mediation shall be Brussels, unless otherwise agreed upon. The language to be used in the mediation shall be English, unless otherwise agreed upon. If, and to the extent that, any such dispute, controversy or claim has not been settled pursuant to the mediation within sixty (60) calendar days of the commencement of the mediation, this Agreement shall be governed by the laws of Belgium and the courts of Belgium shall have exclusive jurisdiction.

ANNEX A

Below You will find Our detailed Personal Data Privacy Statement. This attachment is an integral part of the "Terms & Conditions of Use".

Collection and processing of Your personal data
- We have created this Privacy Policy for the collection and management of personal data to inform You that Your personal data will be treated properly. The personal data We process upon Your registration to the Application (e.g. email) or upon the acceptance of the invitation that You have received to use the Application (e.g. email), is the minimum information required for the provision of professional Application on Our part. Please note that the following information collected, is provided to MILESTONE only with Your explicit consent given before the installation and use of the Application and after You obtain knowledge of these Terms.
- In the case You sign in with a username and password, You will also be requested to provide a password. This information will not be re-used for any purpose which does not fall within the scope of Our Application. Please note that You are solely responsible for keeping Your password and any Sign in emails to Your account confidential and that You are fully responsible for any activities in Your account.
- The type of data that We may collect with Your consent, which is given herewith, is listed below.
Collection of Your Primary Data

"Primary Data": Primary Data refers to the data recorded by the Application from the smartphone sensors or the operating system of the smartphone. Primary Data is provided to MILESTONE by the manufacturers and developers of the smartphone operating system (Apple: iOS, Google: Android).

The Application may collect and assess Primary Data (including Location data) even when the Application is closed or not in use. Only the Primary Data that is recorded during a Trip is sent to the MILESTONE platform. This data is stored by i-DREAMS in servers within the European Union utilizing recognized and acknowledged technology providers (indicatively Amazon, Microsoft). The Primary Data are the following:

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Date/Time: The Recording date/time/timestamp for Primary Data.

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GPS Data: geographic longitude, geographic latitude and altitude of the vehicle position, horizontal and vertical accuracy of the GPS recording, vehicle movement speed, vehicle movement direction.

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Accelerometer data: Acceleration values on the three local axes of the smartphone, including and excluding the acceleration of gravity.

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Gyroscope data: Angular velocity values on the three local axes of the smartphone.

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Activity Data (Motion and Fitness / Activity Recognition): Data provided by Google companies related with the activity of the User as it is recognized by the smartphone operating system (indicatively but not limited to, walking, stopping, driving).

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Values of the angles formed by the local axes of the smartphone to the North and to the horizontal plane (ground).

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Rate of change of the angles formed by the local axes of the smartphone to the North and to the horizontal plane (ground) versus time.

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Screen State (Android only): Data on screen activation (activated or deactivated) as an additional criterion for identifying mobile use. It is noted that MILESTONE does not have any access to the content of the smartphone screen.

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Smartphone device data. It is provided by Google and includes indicatively but not limited to, the manufacturer's brand, the device model, the name and version of the operating system and the type of smartphone sensors (e.g., accelerometer, gyroscope, compass, etc.).

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Likes/dislikes

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Personal messages (via the messaging function)

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Answers to knowledge tests and quizzes

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Engagement in goals

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Behavioural Change Stage

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App usage metrics

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Push Notification Token Data: A unique alphanumeric code produced by Google companies, which is sent to a smartphone. This code is associated with a single and only installation of the Application. In case of uninstalling and reinstalling of the Application by the User, a new code is generated indicating the day and time that it was generated.

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WiFi: Recording of the smartphone WiFi operation.

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Data on the date/time of Sign In/Out to/from the Application.

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Data on date/time of activation/deactivation of the smartphone Location Services/GPS.

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Data on date/time of activation/deactivation of the Activity Data (Motion and Fitness / Activity Recognition).

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Data on date/time of activation/deactivation of the Compass Calibration (iOS only).

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Data on date/time of activation/deactivation of the smartphone device.

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Data on date/time of activation/deactivation of the Application Recording through its settings.

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Data on date/time of activation/deactivation of the Background Refresh (iOS only).

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Data on date/time of activation/deactivation of the smartphone WiFi.

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Technical information regarding the functionalities of the Application.

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Data regarding the Power Mode/Battery settings of the smartphone device.

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Data regarding the paired Bluetooth devices.
The purpose of collecting and processing of Your Primary Data.

The purposes of collecting and processing of "Primary Data" are the following:

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The registration of the Users, the assignment of their data in the MILESTONE platform, the calculation of the Driving Behaviour and Vehicle Use Data, the calculation of the Health Data, the calculation of the Environmental Data and the calculation of the Gamification Data and to ensure the proper functioning of the MILESTONE platform for the Users.

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To provide technical support to the Users, if and when this is requested.

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To perform statistical analysis and to optimize the models and algorithms (indicatively the driving behaviour models, health models and the machine learning algorithms) in the MILESTONE platform, also improving the application for the Users.

Specifically, regarding data which pertain to the longitude and latitude of the GPS, these are stored and kept in the MILESTONE platform mainly for the following purposes:

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Evaluating what type of road the User is currently driving on.

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Mapping the risk of different sections of the road network as a whole and for different types of risk considering data from all the Users.

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The determination of the status of the User (driver of the vehicle or passenger in any other vehicle) per Trip.

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The development, evaluation and optimization of the map matching algorithms, and algorithms for the calculation of speed, course and travelled distance.

Following the assessment of the above, the "Driving Behaviour and Vehicle Use Data", "Health Data", "Environmental Data" and "Gamification Data" which correspond to Your actual driving behaviour, health and environment are calculated by MILESTONE and then the scores are extracted, as described in Annex A.
Extraction of Driving Behaviour, Vehicle Use Data and Gamification Data

Data of the User derived from the Primary Data via processing in the MILESTONE platform and/or the Application using advanced mathematical algorithms and/or machine learning algorithms, as well as advanced driving behaviour models. Driving Behaviour and Vehicle Use Data are indicatively the following:

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Engine ignition status

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Movement status

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Timestamps

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Trip start date/time.

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Trip end date/time.

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Number of Trips (overall and per time period - day, week, month).

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Distance travelled (per Trip, overall and per time period - day, week, month), derived from vehicle mileage

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Trip Duration (per Trip, overall and per time period - day, week, month).

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Latitude, longitude and altitude

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Raw acceleration values in the x-, y- and z-axis, as well as average acceleration in the x-, y- and z-axis and maximum acceleration in the x-, y- and z-axis.

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Number of harsh brakes and intensity (per Trip, overall and per time period - day, week, month).

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Number of harsh accelerations and intensity (per Trip, overall and per time period - day, week, month).

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Number of harsh cornerings (per Trip, overall and per time period – day, week, month)

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Duration of driving over the speed limit if and when the speed limit is available to MILESTONE by a third-party technology provider (per Trip, overall and per time period - day, week, month).

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Average speed, exceeding the speed limit if and when it is available to MILESTONE by a third-party technology provider (per Trip, overall and per time period - day, week, month).

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Heading of the User's vehicle

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Mobile phone use duration while driving. Mobile phone use is determined via tracking of the movement of the device (indicatively talking, texting or any other movement of the device) (per Trip, overall and per time period - day, week, month), if available to MILESTONE.

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Distance travelled in hours of increased risk (per Trip, overall and per time period - day, week, month).

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Overall score (per Trip, overall and per time period - day, week, month).

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Score per category. The categories are: Braking, Acceleration, Steering (per Trip, overall and per time period - day, week, month).

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Gamification Data. MILESTONE has developed gamification features for the training and the motivation of the Users in order to improve their driving behaviour. The Gamification Data include the performance of the Users related to gamification and/or rewarding features, provided that the Company has activated and/or utilized such features.

"Score": The driving behaviour model of MILESTONE, provides a score from 0 (lowest) to 100 (highest) per Trip, taking into account the following parameters, with decreasing level of significance:

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Driving duration over the speed limit and average speed exceedance of the speed limit if and when it is available.

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Harsh brakes (number and degree of intensity).

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Harsh accelerations (number and degree of intensity).

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Harsh cornerings (number and degree of intensity).

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Distance traveled in hours of increased risk.

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Trip duration.

The overall Score of the User is calculated as the weighted average of the Trips' Scores of a specific time period (day, week, month, year, lifetime and custom period), where the User was the driver (according to the estimation of the machine learning algorithms of MILESTONE or the characterization of the User), with distance as the weighting factor.

"Gamification Data": MILESTONE has developed gamification features for the training and the motivation of the Users in order to improve their driving behaviour.

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Coping tips, pros & cons, goals & badges, messages.
Time periods for the collection and processing of Your Data
- Your Primary Data is stored in the MILESTONE platform within the European Union for a period of 20 years.
- You have the option to cancel your account by contacting MILESTONE via the email address of the Transportation Research Institute at any time. Six (6) months after the cancellation of Your account Your personal data will be anonymized in a way that it is not reversible. In this way Your data and consequently, location data cannot be related with You anymore.
Your rights
- Regarding Your right to be informed about the processing of Your personal data, please note that You may use the Application in order to receive information on the following indicative data per Trip, overall and per time period - day, week, month (for each case not all data are applicable): Trip start time and date, Trip end time and date, number of Trips, driving duration, travelled distance, travelled distance during hours of increased risk, distance and duration of speed limit exceedance, average speed exceeding the speed limit, average speed, duration of mobile phone use while driving, number and intensity of harsh brakings, number and intensity of harsh accelerations, overall score (that You may also compare with other drivers' score in an anonymized approach) and score per category (the categories are the following: Speeding, Mobile phone use, Braking, Acceleration, Cornering), Your goals and badges.
- MILESTONE may also notify You of: a) its identity, b) the purpose of the processing, c) the recipients or categories of recipients of the data and d) of the right to access as defined in relevant legislation.
- You may submit a written query to MILESTONE via the email address of the Transportation Research Institute. Through the above query, You may be informed solely of Your own personal data, their origin, the purpose of their processing, the recipients or categories of recipients, the progress of processing as of the date of the previous update or notice of information, the logic of automated processing and any notification to third parties to whom the data have been communicated.
- However, You should keep in mind that the access and obtaining knowledge of the automated processing, even with the assistance of an expert, may under no circumstances allow for extending this knowledge to the source code of the Application and the related algorithms.
- You may exercise Your rights as outlined in the European Union General Data Protection Regulation (indicatively Right to rectification, Right to erasure ('right to be forgotten'), Right to restriction of processing, Notification obligation regarding rectification or erasure of personal data or restriction of processing, Right to data portability, Right to object) via the email address of the Transportation Research Institute.
- Please note that in case Your request related with the exercise of Your rights in the framework of EU GDPR, is abusive or manifestly unfounded or excessive, in particular because of their repetitive nature, We may refuse to respond to the request.
- You have the right to lodge a complaint with the competent supervisory (data protection) authority.
How We have access to Your data
- We reserve the right to transfer Your pseudonymized data to the following organisations: Hasselt University (BE – coordinating partner), KU Leuven (BE) and Antwerp University (BE) (collectively referred to as the "MILESTONE consortium partners ").
- Once You have signed in the Application MILESTONE shall proceed to the processing of the data collected through the Application, in order to calculate Your Driving Behaviour, Vehicle Use Data, Health Data, Environmental Data and Gamification Data.
- While processing those data, MILESTONE shall comply with high ethical standards and respect Your Privacy. With the exception of disclosures required or permitted by applicable laws to any public or judicial authority, MILESTONE shall not disclose Your personal information to third parties without Your consent. However, MILESTONE reserves the right to disclose Your personal data to consortium partners, involved in the MILESTONE research project (cfr. Article 3.3), in compliance with all applicable laws and regulations and the Agreement, as well as to trusted processors and consultants, on a need to know basis or in the event that they must have access to this information in order to optimize the Application, including customer service and external audits, to
Control of Your Data
- In the event of change in Your personal data, or if You need to correct, delete inaccuracies or to modify them You must contact MILESTONE via the email address of the Transportation Research Institute. We will respond to Your request for access, as soon as possible.
- Your data ("Primary Data", "Driving Behaviour and Vehicle Use Data", "Health Data", "Environmental Data" and "Gamification Data") will be stored in the database of MILESTONE and MILESTONE reserves the right to keep it stored, even if the service stops or Your account becomes inactive, in compliance with the Terms.
- If You no longer wish to use Our service or if You wish at any time to delete Your account or request that Your information should be no longer used for the provision of Our Application, You must contact MILESTONE via the email address of the Transportation Research Institute.
- However, We shall maintain and use Your information as needed in order to comply with Our legal obligations, dispute resolution and enforcement of agreements.
Handling of Your emails
- Each time You send an email, Your personal data is collected only to the extent necessary to respond to You and to send You Notifications which are relevant to the Application. If the Mailbox Manager team is not able to answer Your query, Your email will be forwarded to another service.
- If You have any questions regarding the processing of Your email and Your private data, please do not hesitate to include them in Your message.
Security
- Your personally identifiable information, which We collect, are safely stored in Our databases and We use standard, commercially widespread security practices, such as encryption, pseudonymization and firewalls, to secure Your information.
- However, as effective as technology may be, no security system is, nor does it remain, inaccessible. That is why, although We use all up-to-date technology practices, We cannot fully guarantee the security of Our database, nor can We guarantee that the information You provide will not be intercepted, as it is transmitted to MILESTONE over the Internet at Your own risk.
- We advise You not to share Your username, Your password, or Your sign in emails with anyone at any time.